Part three? What happened to part one and part two? Oh, there they are. The tl;dr version of those posts from last year is first that I had the wrong power supply for this mount, and then when I got the right power supply, the mount worked very well with my little 8-pound Mak on […]Read More December 12, 2018: Orion Sirius Pro AZ-EQ/G, Part III – Customer Service
I just flew in from the Rocky Mountain Star Stare in Gardner, CO, and boy are my arms tired. Ba-dum-bum. It was great! Well, except for the absolutely lousy stinking cloud-covered skies. It was sort of like, “Other than that, Mrs. Lincoln, how did you enjoy the play?” Yeah, it was cloudy – all four […]Read More June 22, 2018: The Rocky Mountain Star Stare! . . . Or Not.
Happy Royal Wedding Day! (If you care about such things. Otherwise, ah-ah-ah-ah-ah, wah wah wah.) A recent post on one of the Facebook astronomy pages got me to wondering about who does what when it comes to customer service in the astronomy biz. Particularly, what are the heavy hitters doing – Celestron, Meade, Skywatcher, Orion, […]Read More May 19, 2018: The Good, The Bad, and The Ugly of Astro Customer Service
As many of my 9 loyal readers know, my main scope is a Celestron NexStar 127SLT – a five-inch Mak. I’ve previously described the SLT mount as being “not the best”, to be polite. It’s not a POS either, not even close to being a bad, awful, or poor mount, but it definitely leaves something […]Read More December 29, 2017: Celestron Customer Service Comes Through!